RESTLESS DEVELOPMENT – PRIVACY POLICY
Restless Development is the controller of the personal information we hold about you in connection with your use of the TriThisAtHome Service. This means that we determine and are responsible for how your personal information is used.
We have listed examples of specific service providers that we use in Annexes 1 and 2.
If you would like to find out more about cookies and other similar technologies, please visit www.allaboutcookies.org.
ANNEX 1 – PERSONAL INFORMATION YOU PROVIDE TO US
Category of personal information |
How we may use it |
Legal basis for the processing |
Recipients of personal information |
Contact information such as first name, last name and email address.
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We may use this information to set up and authenticate your account on the TriThisAtHome Service. |
The processing is necessary for the performance of a contract with you and to take steps prior to entering into a contract with you, namely our Terms of Service.
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Where you consent to subscribing to our headline sponsor Flight Centre's mailing list, we may share your personal information with them so that they can send marketing communications to you in accordance with your preferences. |
We may use this information to communicate with you, including sending service-related communications.
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The processing is necessary for the performance of a contract with you, namely our Terms of Service. |
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We may use this information to send you unsolicited marketing communications in accordance with your preferences.
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We will only use your personal information in this way to the extent you have given us consent to do so. |
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We may use this information to deal with enquiries and complaints made by or about you relating to the TriThisAtHome Service. |
The processing is necessary for our legitimate interests, namely administering the TriThisAtHome Service, and for communicating with you effectively to respond to your queries or complaints. |
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Your profile information such as your username, password and profile picture. |
We may use this information to create and display your profile on the TriThisAtHome Service.
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The processing is necessary for the performance of a contract with you.
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We may use this information to populate the TriThisAtHome Service leader board and provide rewards once you hit milestone distances. |
The processing is necessary for the performance of a contract with you. |
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Your child's profile information. Where you edit your Account to set up a profile for your child, we may collect personal information such as their first name, last name and profile picture. |
We may use this information to create and display your child's profile on the App. |
The parent or legal guardian of the child has given their consent to the processing. |
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Information about yours or your child's activity on the TriThisAtHome Service, such as the challenges that you or your child sign up for and the distances you or your child logs. |
We may use this information to populate the TriThisAtHome Service leader board, to add to the cumulative distances travelled by all users and provide rewards once you hit milestone distances. |
The processing is necessary for the performance of a contract with you. |
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Chat, comments and opinions. When you contact us directly, e.g. by email, phone we will record your comments and opinions.
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We may use this information to address your questions, issues and concerns. |
The processing is necessary for our legitimate interests, namely communicating with users and responding to queries, complaints and concerns. |
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We may use this information to develop new products and features available through the TriThisAtHome Service or otherwise improve the TriThisAtHome Service. |
The processing is necessary for our legitimate interests, namely developing and improving the TriThisAtHome Service. |
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Information received from JustGiving about your donations. If you donate to us through our JustGiving page, we may receive information from JustGiving, such as your name, address, email address and amount of donation. We will only receive this information if have given your consent for JustGiving to share this information with us. |
We may use this information to get in contact with you to thank you for your donation and send news and marketing communications about Restless Development. |
We will only use your personal information in this way to the extent you have given your consent to do so. |
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Your preferences, such as preferences set for notifications, marketing communications, how the TriThisAtHome Service is displayed and the active functionalities on the TriThisAtHome Service. |
We use this information to provide notifications, send news, alerts and marketing communications and provide the TriThisAtHome Service in accordance with your choices. |
The processing is necessary for our legitimate interest, namely ensuring the user receives the correct marketing and other communications, and that this is displayed in accordance with the user's preferences.
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Where you consent to subscribing to our headline sponsor Flight Centre's mailing list, we may share your personal information with them so that they can send marketing communications to you in accordance with your preferences. |
We use this information to ensure that we comply with our legal obligation to send only those marketing communications to which you have consented. |
The processing is necessary for compliance with a legal obligation to which we are subject. |
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All personal information set out above. |
We may use all the personal information we collect to operate, maintain and provide to you the features and functionality of the TriThisAtHome Service, to communicate with you, to monitor and improve the TriThisAtHome Service and business, and to help us develop new products and services. |
The processing is necessary for our legitimate interests, namely to administer and improve the TriThisAtHome Service. |
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ANNEX 2 – PERSONAL INFORMATION COLLECTED AUTOMATICALLY
Category of personal information |
How we may use it |
Legal basis for the processing |
Recipients of Personal Data |
Approximate location information. Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may however help us determine an approximate location.
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We may use information you provide to us about your location to inform and plan our marketing strategy and to monitor and detect fraud or suspicious activity in relation to your account. |
The processing is necessary for our legitimate interests, namely informing our direct marketing strategy. |
We may share this information with Google LLC, which provides our analytics platforms, in order to help us understand how visitors use our Site.
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We may use this information to tailor how our Site is displayed to you (such as the language in which it is provided to you). |
The processing is necessary for our legitimate interest, namely tailoring the TriThisAtHome Service so that it is more relevant to our users. |
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Information about how you access and use the TriThisAtHome Service. For example, how frequently you access the TriThisAtHome Service, the time you access the TriThisAtHome Service and how long you use it for, the approximate location that you access the TriThisAtHome Service from, whether you access the TriThisAtHome Service from multiple devices, and other actions you take on the TriThisAtHome Service. |
We may use information about how you use and connect to the TriThisAtHome Service to present the TriThisAtHome Service to you on your device. |
The processing is necessary for our legitimate interests, namely to tailor the TriThisAtHome Service to the user. |
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We may use this information to monitor and improve the TriThisAtHome Service and resolve issues. |
The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the TriThisAtHome Service and to improve the TriThisAtHome Service generally. |
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Log files and information about your device. We also collect information about the tablet, smartphone or other electronic device you use to connect to the TriThisAtHome Service. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to the TriThisAtHome Service through the device, your mobile network, your IP address and your device’s telephone number (if it has one). |
We may use information about how you use and connect to the TriThisAtHome Service to present the TriThisAtHome Service to you on your device. |
The processing is necessary for our legitimate interests, namely to tailor the TriThisAtHome Service to the user. |
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We may use this information to monitor and improve the TriThisAtHome Service and resolve issues. |
The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the TriThisAtHome Service and to improve the TriThisAtHome Service generally. |
ANNEX 3 – COOKIES
Cookie Name |
Type of cookie |
When is the cookie set? |
How long does the cookie stay on my device? |
Purposes / Additional information |
_ga |
Analytical / performance |
When user accesses site |
2 years |
We use Google Analytics to gain insights into how users use the TriThisAtHome Service, and to improve the functionality of the TriThisAtHome Service. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.
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_gid |
Analytical / performance |
When user accesses site |
1 day |
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_gat |
Analytical / performance |
When user accesses site |
1 minute |
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EVT_ME |
Functional |
Only if user logs in and clicks remember me |
1 month |
We use this cookie when you click the "remember me" tick box to enable us to sign you back into your account automatically when you return to the TriThisAtHome Service. |
EVENTRAC |
Strictly Necessary |
As soon the page loads |
30 minutes |
We use this cookie to facilitate the signup process for, and keep you signed in to the TriThisAtHome Service through our Site. |